Shipping policy
Shipping Policy
Shipping Information
At Vezluxe, we are committed to delivering your order quickly, safely, and efficiently. Every order is carefully processed to ensure the best shopping experience.
Order Processing
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Orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
United States
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Standard Shipping: 5–8 Business Days
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Total Estimated Delivery Time: 6–13 Business Days (Processing + Shipping)
Delivery times are estimates and may vary due to weather conditions, carrier delays, or high seasonal demand.
Shipping Cost
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Free Standard Shipping on all orders within the United States.
Order Tracking
After your order has been dispatched, a tracking number will be sent to your email. You can use this tracking number to monitor your shipment at any time.
Incorrect Address
Please ensure your shipping address is accurate before completing your purchase. Vezluxe is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact our customer support team. We will work closely with the shipping carrier to resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging. Our support team will assist you with a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@vezluxe.shop
Phone: +1 (212) 555-4837
Business Address:
146 W 29th St
New York, NY 10001
United States